我在淘宝上买东西型号不合适,我想换货,求具体步骤。

如题所述

换货具体步骤如下:
1.换货时,要先和卖家客服沟通好;
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2.然后打开手机淘宝;
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2.进入主界面,界面最下方有五个选项,选择“我的淘宝”;
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4.在“我的淘宝”里点击查看更多订单;
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5.找到商品,点击申请售后。
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6.选择换货;
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7.点击换货原因;
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8.选择换货原因;
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9.上传凭证;
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10.最后点击提交即可换货。
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第1个回答  2018-07-24

换货具体步骤如下:

1.换货时,要先和卖家客服沟通好;

2.然后打开手机淘宝;

2.进入主界面,界面最下方有五个选项,选择“我的淘宝”;

4.在“我的淘宝”里点击查看更多订单;

5.找到商品,点击申请售后。

6.选择换货;

7.点击换货原因;

8.选择换货原因;

9.上传凭证;

10.最后点击提交即可换货。

本回答被网友采纳
第2个回答  推荐于2017-09-30
淘宝怎么申请退货换货如下:
1、在淘宝购物后,当收到的商品不满意时,登入PC版旺旺联系卖家,说明商品不满意要求换货。如果交易发生争端,旺旺的聊天记录将会是最有力的证据。
2、卖家同意换货后提供退换货地址。根据地址将商品寄回给卖家。
3、卖家收到退回的商品后重新发货。如果卖家迟迟不再发货,而系统又将到期自动确认收货,可在已买到的宝贝中打开订单详情申请延长收货时间。
4、签收换回的商品,完成换货.
邮资处理:非商品质量问题换货退货,由买家自行承担所有换货的运费。是商品质量问题或收到的货物与网上描述不符而导致的换货,由卖家承担所有换货的运费。其中,买家寄回商品先行垫付的邮资可以通过申请退运费而退还。
注意事项:保留寄回商品的快递底单,如果发生争端,这将是能证明已经寄回商品的证据。
第3个回答  2013-03-17
首先联系卖家,一般卖家是会同意的,你得和卖家协商好换货的来回运费,记得保存好阿里旺旺聊天纪录,免得到时候扯皮,然后你就可以直接把东西按照卖家提供地址寄回去了,等待卖家重新发给你,最重要的一点,记得让卖家给你延长收货时间,免得10天收货超时,钱会自动打给卖家,要是卖家没延长,你就直接申请退款。。。明白不?本回答被提问者和网友采纳
第4个回答  2013-03-17
1.如果没有确认收货的话,直接和卖家联系说换货,让卖家延长交易时间。
2.如果已经确认收货,联系卖家,看能不能换。这个要看买家的态度了。
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